We’re here to help you explore your options and take the next step toward a warmer and more energy efficient home. See our full range of services below.
Not sure where to begin? Book a free call or home visit with one of our expert advisors.
Available to households in Bath & North East Somerset.
Get Expert Support
Home Energy Plans
A Home Energy Plan (also known as a Retrofit Plan), is a comprehensive energy survey that outlines all your upgrade options. It’s a simple, step-by-step guide to making your home warmer, greener and more cost-effective.
We offer two types of plans to suit different homes, budgets and goals.
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A cost-effective starting point with tailored recommendations to improve energy efficiency. Ideal if you want to begin with practical, affordable upgrades.
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A full roadmap for larger or whole-house retrofit projects. Perfect if you’re planning major improvements or a full retrofit.
Heat Pump Assessments
Thinking about a heat pump? Get an independent expert assessment of your home’s suitability for a low-carbon air source heat pump.
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Includes a home visit, review and calculations, giving you clear advice on how a heat pump would work for your home.
Listed Building Support
Many homes in Bath and North East Somerset have heritage status, which can make energy upgrades more complex.
We provide expert guidance to help you understand which energy efficiency measures are suitable for your home and likely to receive consent from the council’s conservation team.
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Receive a Home Energy Efficiency Plan plus a Service Level 0 report from BANES Council’s planning team.
Ongoing Support & Project Management
After your survey, we offer hands-on help to manage your retrofit projects from start to finish. Also known as Retrofit Coordination.
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Professional project management on an hourly basis to guide you through every stage.
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Flexible expert advice to assist with statutory consents, reviewing installer quotes, and more.
Home Energy Neighbourhoods
Join forces with your neighbours and improve home energy efficiency together. We’re trialling a new way to make the process easier, collaborative and enjoyable.
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Get a home energy assessment at a reduced price and work with other local people to upgrade similar homes.
Not sure where to start?
Sometimes it helps to talk things through. Whether by phone or in person, we’ll help you understand your options and guide you to the next steps.
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If you don’t know what kind of support you need, or you want to talk through the different assessments and options available, we’d be glad to help. A quick chat is often the easiest way to figure out what’s right for you and your home.
Leave a voicemail or use the booking form below to book a call at a time that works for you.
Call us: 01225 683204
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If you’re curious about your home’s potential, have concerns about the property, or feel unsure where to begin, our Free Home Visit is tailored for you. It’s designed for anyone wanting to understand what’s possible and explore practical next steps.
One of our friendly, expert assessors will spend up to 30 minutes at your home, discussing your budget, interests, and the range of options available. During the visit, they’ll give you a broad overview of any issues and opportunities they identify.
This visit is a great first step if you’re just beginning to explore home energy improvements. It’s designed to help you get a clearer picture, ask questions and build confidence about what to do next. If you already have an idea of what you want to do – like upgrading insulation, heating systems or windows – and need more in-depth technical advice, a full assessment such as a Home Energy Efficiency Plan might be a better fit.
This advice service is offered in partnership with Retrofit West, and is funded by the West of England Mayoral Combined Authority. It's available through BWCE for residents of Bath & North East Somerset (residents of Bristol and South Gloucestershire can access the same service from Retrofit West).
Please note: This is an initial phone call to see if a home visit is appropriate for you as some queries can be solved over the phone. Once our team has spoken to you, they will help decide the next best step for you to take.
Free Home Visits delivered in partnership with Retrofit West.