Welcome to our Home Energy Service

Is it time to future proof your home?

  • Lower your energy bills and your carbon footprint
  • Make your home healthier, more comfortable and resilient
  • Reduce your reliance on fossil fuels and fluctuating energy prices

It can be bewildering to know where to begin to make your house fit for the future.

BWCE is here to help. We believe that every home should be warm, affordable and healthy to live in – for us and for the planet. That’s why we’re setting up an independent, not-for-profit home energy efficiency service, to offer impartial, expert advice on how to make your home more comfortable and sustainable.

Where do we work?

BWCE is currently able to offer these home energy services to residents living in Bath & North East Somerset – or to BWCE members living in any location. However we plan to expand our coverage to a wider area soon. Get in touch if you’re outside this area and we can signpost you to other local partners who can help.  

We think that getting a cosy, low carbon home should be simple

Our long term vision is to provide a comprehensive home energy service that supports people at every stage of their journey. We’re starting off by offering home energy assessments. Our aim is to help you:   

  • Understand your options and get clear on what you need to do
  • Cut through complexity and save time on research  
  • Realise the smartest wins for your home  
  • Invest wisely to get the results you want 

Our current services include:

Starting out

We can give you more information about our services and discuss the best starting point for you – including signposting you elsewhere if we that would be more useful and appropriate.

Please express your interest here.

Making a plan

Futureproof Survey We deliver a whole house energy survey and bespoke options appraisal report, with recommendations on the most cost-effective and impactful energy and carbon reduction measures for your unique homeFollowing the report we offer you a debriefing session to discuss the favoured options 

Futureproof Surveys start at £650 (+VAT) for 1-2 bed property and £800 (+ VAT) for a 3-4 bed property, but may be higher depending on your home’s size and complexity. These prices can be discounted by £250 using a Retrofit West discount voucher. We’ll help you access these vouchers as part of the process.  

For more information about Futureproof Surveys please click here to see our PDF information sheet.

Express your interest here

Do you own a Listed Building?

 We can offer a limited number of highly discounted Futureproof Surveys for residents willing to be ‘Listed Building Champions’ as part of our Green Heritage Homes project.

To find out more about Green Heritage Homes click here.


Managing your retrofit project

Full retrofit project management services for your property –  following on from your Futureproof Survey, let us help you by managing the whole process from survey, plan, procurement and installation 

Please express your interest here.

Meet the Team

Our friendly team of retrofit experts are here to help you understand the options and risks involved so you can be confident in your decision making at each stage of your journey.

Cathy Crozier Cole - Home Energy Service Manager
Jonathan Logsdon - Retrofit Coordinator
Sally Merrett - Lead Assessor


BWCE is proud to be partnering with  the Centre for Sustainable Energy (CSE) to deliver Futureproof Surveys. CSE offers Futureproof Surveys across the South West and BWCE will now be delivering to residents in the B&NES area and BWCE members.

Our Home Energy Service work is part-funded by the Department for Energy Security and Net Zero working with the South West Net Zero Hub to deliver the Local Energy Advice Demonstrator Programme, and also by the Energy Industry Voluntary Redress Scheme.

Additional local advice is available from

B&NES Council Energy at Home – energy related home improvement grants and advice for low income households www.energyathome.org.uk 

Retrofit West – free Retrofit Advice Line on 0800 038 6733 or email [email protected]

Want to find out more?

The following services are available now.  Simply tick those that you are interested in and submit the form and we will be in touch shortly.  There has been significant interest in our discounted services so please do get in touch to avoid delays. 

Please leave a summary of your requirements in the box below.