Winter wins for BWCE Home Energy
It was an incredibly busy and successful first winter ‘heating season’, where we exceeded our targets set under our Energy Redress funding:
- 151 home energy assessments delivered to local households – 16% above the target of 130. This includes: 82 Home Energy Efficiency Plans, 25 Futureproof Surveys, 32 Heat Pump Assessments, and 9 Air Leakage Diagnostic surveys.
- That’s over 300 hours of personalised advice given in people’s homes, 1,000 hours of analysis, and 4,000 pages of reports.
- 27 community events and workshops reached over 1,000 local attendees, with 60+ people receiving free in-person advice.
- Our Home Energy microsite drew 6,200 visits, and 227 people joined the Home Energy mailing list.
Our success has been supported by strong partnerships with Retrofit West, the Centre for Sustainable Energy, Transition Bath and Bath & North East Somerset Council.
What local people are saying
Customer feedback so far has been really positive:
- Customers rated us 4.8 out of 5 on average to say they would recommend BWCE Home Energy to their friends.
- 55% have already made home energy efficiency improvements, such as draught proofing, insulation or heating upgrades.
- 73% are now more likely to install an energy efficiency measure thanks to our advice.
It’s a real credit to the commitment of our highly skilled team and the wider BWCE support that this has been achieved in such a short timeframe.
“I was really impressed with the service and have recommended it to others. The meeting on site was incredibly useful!”
Charlotte, Bath
Onwards and upwards
Thanks to a further two years of Energy Redress funding, we’ll be back with even more support this autumn.
- Service ‘re-launch’ in September, including new survey offers, ready for next winter’s heating season
- Two new roles joining the team – Home Energy Team Leader and Home Energy Advisor
- Expanded tools and outreach:
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- New equipment includes a blower door, heat loss data loggers and thermal imaging cameras
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- ‘Cosy Homes Kits’ to support understanding of low-cost home energy improvements
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- A growing Local Trades Directory to connect households with trusted installers
Get involved and find out more
Check out the Home Energy microsite to see how we might be able to support you, or drop by our ongoing display at the Climate Hub in Bath Bus Station.
We look forward to helping you on your own home energy efficiency journey!
